Terms of service

Zelphos Terms of Service

Last Updated: May 17, 2026

Welcome to Zelphos. These Terms of Service (“Terms”) govern your access to and use of the Zelphos website, products, services, and related content available through zelphos.com (the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

1. Overview

Zelphos operates an online retail platform offering technology products, electronics, computer accessories, and related merchandise. The Services are hosted through Shopify, which enables us to provide our online store and related services.

Throughout these Terms:

“Zelphos,” “we,” “our,” and “us” refer to HM Syed Enterprise LLC and the Zelphos brand.
“You” and “your” refer to any user, visitor, or customer accessing the Services.

2. Eligibility

By using our Services, you represent that:

You are at least 18 years old or the age of majority in your jurisdiction;
You have the legal authority to enter into these Terms;
Any information you provide is accurate and complete.

3. Products & Services

We strive to display product information, pricing, images, specifications, and availability as accurately as possible. However, we do not guarantee that all product descriptions or other content are accurate, complete, reliable, current, or error-free.

We reserve the right to:

Modify or discontinue products without notice;
Correct pricing or listing errors;
Limit quantities available for purchase;
Refuse or cancel orders at our discretion.

Certain products may be available exclusively online and may have limited quantities.

4. Orders & Payments

By placing an order, you agree that:

All billing and payment information provided is accurate;
You are authorized to use the selected payment method;
Your order may be subject to verification and fraud screening.

We reserve the right to refuse, limit, or cancel any order for reasons including:

Suspected fraud;
Pricing or inventory errors;
Violations of these Terms;
Abuse of promotions or policies.

If payment is declined or reversed, your order may be canceled.

5. Shipping & Delivery

Shipping and delivery estimates are provided for convenience only and are not guaranteed.

Zelphos is not responsible for delays caused by:

Shipping carriers;
Weather events;
Supply chain disruptions;
Customs or regulatory processing;
Incorrect customer information.

Risk of loss and title for products transfer to you upon delivery to the carrier or confirmed delivery address.

6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

By making a purchase, you acknowledge and agree to the terms outlined in our Return & Refund Policy, including RMA requirements, return eligibility, and applicable fees.

7. User Accounts

You may be required to create an account to access certain features of the Services.

You are responsible for:

Maintaining the confidentiality of your account credentials;
Restricting access to your account;
All activity occurring under your account.

You agree to notify us immediately of any unauthorized use of your account.

8. Acceptable Use

You agree not to:

Use the Services for unlawful purposes;
Attempt to interfere with the security or operation of the Services;
Engage in fraud, abuse, or deceptive conduct;
Copy, scrape, or exploit content without permission;
Upload malicious code, malware, or harmful materials.

We reserve the right to suspend or terminate access for violations of these Terms.

9. Intellectual Property

All content on the Services, including:

Logos
Branding
Product content
Graphics
Images
Website design
Text
Software

is owned by or licensed to Zelphos and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

10. Third-Party Services & Links

Our Services may contain links to third-party websites, applications, or services that are not controlled by Zelphos.

We are not responsible for:

Third-party content;
Privacy practices;
Products or services offered by third parties.

Your use of third-party services is at your own risk.

11. Disclaimer of Warranties

The Services and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Zelphos disclaims all warranties, including:

Merchantability;
Fitness for a particular purpose;
Non-infringement;
Accuracy or reliability of information.

We do not guarantee uninterrupted or error-free operation of the Services.

12. Limitation of Liability

To the fullest extent permitted by law, Zelphos, HM Syed Enterprise LLC, its affiliates, employees, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of the Services;
Products purchased through the Services;
Loss of profits, data, or business opportunities;
Unauthorized access or security breaches.

Our total liability for any claim relating to the Services shall not exceed the amount paid by you for the applicable product or order.

13. Indemnification

You agree to indemnify and hold harmless Zelphos, HM Syed Enterprise LLC, and its affiliates from any claims, damages, liabilities, costs, or expenses arising from:

Your misuse of the Services;
Violation of these Terms;
Violation of applicable laws or third-party rights.

14. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms shall be governed and interpreted under the laws of the State of New Jersey, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in New Jersey.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting to the website. Continued use of the Services after updates constitutes acceptance of the revised Terms.